Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in the privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

For any questions regarding this privacy policy, you may contact us using the information provided in the Contact Us section.

1. General

Sevenair respects all individuals’ privacy when visiting our website. This privacy policy reflects the information retrieved by Sevenair and its possible use.

Sevenair gives you as much control as possible when it comes to your personal information. We want to inform you about the possibility of exercising the right to access, rectify, cancel the availability of all your personal data. When you so request, Sevenair (a) allows you to access your personal information; (b) delete your Personal Information from our Database and (c) correct your Personal Information. In order to exercise these rights, please send a letter to the address indicated above.

2. Personal Information

Sevenair provides users with the appropriate resources so that, prior to accessing this Privacy Policy, they can give their consent to Sevenair to process automatic processing of their personal data.

By voluntarily providing us with personal data, you authorize us to use such information in accordance with the terms and conditions of our Privacy Policy. The user is responsible for the veracity of all personal data provided and will be responsible for communicating any changes to us.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or any other details. Information is collected when there is a registration on our website, a subscription to a newsletter, a form is filled or a survey is answered, the notification system is accepted or a direct contact.

We inform you all data is stored on an internal server under our responsibility and security.

In legal cases, Sevenair can and should provide all information requested by the authorities under the Portuguese Law. Under this assumption, and with the intention of collaborating with justice, Sevenair can record and subsequently provide the competent authorities, with a prior presentation of the legally required court order, information concerning the IP address identifying the user’s connection, time of the same, as well as any other data.

Sevenair will only disclose your personal information without prior notice if required by law or if in good faith you deem such action to be necessary to : (a) comply with the law or mandates relating to legal proceedings affecting Sevenair or the Website; (b) protect and defend the proprietary rights of Sevenair and its website and (c) act in urgent circumstances to protect the personal safety of Sevenair users, your site or the public.

3. Data Treatment

We may use the information collected in the following ways:

Sevenair gives you as much control as possible when it comes to your personal information. We want to inform you about the possibility of exercising the right to access, rectify, cancel the availability of all your personal data. When you so request, Sevenair (a) allows you to access your personal information; (b) delete your Personal Information from our Database and (c) correct your Personal Information. In order to exercise these rights, please send a letter to the address indicated above.

• To personalize your user experience by allowing us to deliver content and product offerings of higher preference to you.

• To improve our website in order to better serve you.

• To improve customer service with a quicker and personalized response to your requests.

• To administer a contest, promotion, survey or other site feature.

• To send periodic emails regarding your order or other product and services promotions.

• To follow up with them after correspondence (live chat, direct contact, email or phone inquiries).

4. Data Protection

An external PCI compliant payment gateway handles all CC transactions. Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. The use of Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.
They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies:

• To keep track of advertisements.

• To compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Disabling Cookies:

The use of cookies can be turned off. However, some features that make your site experience more efficient may not function properly.

6. Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Third-party links

We do not include or offer third-party products or services on our website. Our Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy (“Third-Party Websites”).
If you access Third-Party Websites using the links provided, the operators of such sites may collect information from you which will be used by them in accordance with their own privacy policies, which may differ from ours. We encourage you to review the privacy policies of those Third-Party Websites so that you understand if/how they collect and/or use information from you or your computer.

8. Systems Implemented

• Tracking and remarketing with Google Analytics and Adwords

• Tracking and remarketing with Facebook Pixel

• Tracking and remarketing with AdRoll Pixel

• Tracking and remarketing with Bing Ads

• Demographics and Interests Reporting

• Heatmaps and anonymised recordings with Hotjar

• ActiveCampaign CRM and Newsletter System

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

9. Minors

Sevenair has no intention of using or retrieving data from individuals under 18 years of age. In case of identification of information provided by a minor, the authorization or consent by a parent or tutor might be required.

In the event of information being provided by a minor, the parent or tutor should immediately contact us by email or letter. Sevenair will immediately take action to not use the data provided until the individual is of age (in case of interest in our services) or an immediate annulment from our databases.

10. Non-Personal Information

Our website automatically collects non-personal information regarding the use of our website that is stored on our server for internal purposes, mainly to improve your experience and statistical analysis. Examples of this type of non-personal information include the name of your Internet service provider, the type of Internet browser or operating system used, as well as the domain of the website from which you came to our site.

11. Other Information

Sevenair will:

• Send information, respond to inquiries, and/or other requests or questions.

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails:

• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting Us

Sevenair
Aerodromo Municipal de Cascais, Hangar 7
São Domingos de Rana, Cascais 2785-632
Portugal
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privacy@sevenair.com / +351 214 093 915

Last Edited on 2018-03-29